Terms of service
this terms of service document has been revised to adopt your requested lowercase aesthetic, improve readability through formatting, and update your contact information to hello@ouiouiskin.co.
terms of service
overview
welcome to ouioui! the terms “we”, “us” and “our” refer to ouioui. ouioui operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “services”). ouioui is powered by shopify, which enables us to provide the services to you.
the terms and conditions, together with any policies referenced herein (these “terms of service” or “terms”) describe your rights and responsibilities when you use the services.
please read these terms of service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
by visiting, interacting with or using our services, you agree to be bound by these terms of service and our privacy policy. if you do not agree to these terms of service or privacy policy, you should not use or access our services.
section 1 - access and account
by agreeing to these terms of service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the services on devices you own, purchase or manage.
to use the services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. you represent and warrant that all information provided is correct, current, and complete.
you are solely responsible for maintaining the security of your account credentials and for all account activity. you may not transfer, sell, assign, or license your account to any other person.
section 2 - our products
we have made every effort to provide an accurate representation of our products and services. however, please note that colors or product appearance may differ based on your device settings.
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we do not warrant that product quality will meet your expectations or match digital depictions.
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all descriptions are subject to change without notice at our sole discretion.
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we reserve the right to discontinue any product or limit quantities offered to any person or region.
section 3 - orders
when you place an order, you are making an offer to purchase. ouioui reserves the right to accept or decline your order at its discretion.
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your order is not accepted until confirmed by us and payment is processed.
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please review your order carefully before submitting, as we may be unable to accommodate cancellations once accepted.
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if an order is declined or changed, we will attempt to notify you via the email, address, or phone number provided.
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purchases are subject to return or exchange solely in accordance with our refund policy.
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you represent that your purchases are for personal or household use, not for commercial resale or export.
section 4 - prices and billing
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prices, discounts, and promotions are subject to change without notice. the price charged will be the price in effect at the time the order is placed.
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posted prices do not include taxes, shipping, handling, customs, or import charges.
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you agree to provide current, complete, and accurate account information and to update it promptly.
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you warrant that you are authorized to use the payment method provided and that charges will be honored.
section 5 - shipping and delivery
we are not liable for shipping and delivery delays. all delivery times are estimates and not guaranteed. we are not responsible for delays caused by carriers, customs, or events outside our control. once products are transferred to the carrier, title and risk of loss pass to you.
section 6 - intellectual property
our services—including trademarks, text, images, and design—are owned by ouioui, its affiliates, or licensors and are protected by law.
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these terms permit use for personal, non-commercial purposes only.
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you must not reproduce, distribute, or modify any material without our prior written consent.
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all rights not expressly granted are reserved by ouioui.
section 7 - optional tools
you may be provided access to third-party tools “as is” and “as available” without warranties. we have no liability arising from your use of these optional third-party tools. use is entirely at your own risk.
section 8 - third-party links
the services may contain links to third-party websites. we are not responsible for examining or evaluating their content or accuracy. your use of third-party sites is at your own risk; please review their policies before engaging in any transaction.
section 9 - relationship with shopify
ouioui is powered by shopify, but all sales and purchases are made directly with ouioui. you expressly release shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with ouioui.
section 10 - privacy policy
all personal information collected is subject to our privacy policy. because we are hosted by shopify, information you submit is also shared with them to provide and improve the services. review our privacy policy for full details.
section 11 - feedback
by submitting ideas, suggestions, or reviews (collectively, “feedback”), you grant us a perpetual, worldwide, royalty-free license to use and publish that content for any purpose.
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we are under no obligation to keep feedback confidential or compensate you for it.
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you warrant that your feedback does not violate any third-party rights or contain malware.
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we reserve the right to remove feedback we deem unlawful or offensive.
section 12 - errors, inaccuracies and omissions
we reserve the right to correct any errors or inaccuracies and to update information or cancel orders if information is inaccurate at any time, even after you have submitted your order.
section 13 - prohibited uses
you may use the services for lawful purposes only. prohibited conduct includes, but is not limited to, unlawful activities, infringing on intellectual property, harassing employees, transmitting malicious code, or scraping the services. we reserve the right to terminate your account for violations.
section 14 - termination
we may terminate your access to the services at our sole discretion at any time without notice. you will remain liable for all amounts due up to the date of termination.
section 15 - disclaimer of warranties
the services and all products are provided 'as is' and 'as available' without any representation or warranty of any kind. we do not guarantee that your use of the services will be uninterrupted or error-free.
section 16 - limitation of liability
to the fullest extent permitted by law, ouioui and its affiliates shall not be liable for any injury, loss, or damages (including lost profits or data) arising from your use of the services or products procured through them.
section 17 - indemnification
you agree to indemnify and hold harmless ouioui, shopify, and our partners from any claims or legal fees arising out of your breach of these terms or your violation of any law.
section 18 - severability
if any provision of these terms is determined to be unlawful or unenforceable, it shall be severed, but the remaining provisions shall remain in full force and effect.
section 19 - waiver; entire agreement
our failure to exercise any right shall not constitute a waiver of that right. these terms constitute the entire agreement between you and ouioui, superseding any prior versions.
section 20 - assignment
you may not assign your rights or obligations under these terms without our prior written consent. we may assign or delegate these terms at any time without notice to you.
section 21 - governing law
these terms of service shall be governed by and construed in accordance with the laws of the jurisdiction where our company is headquartered.
section 22 - headings
headings are for convenience only and do not limit or affect these terms.
section 23 - changes to terms of service
we reserve the right to update these terms at our sole discretion. your continued use of the services following any changes constitutes your acceptance of the updated terms.
section 24 - contact information
questions about the terms of service should be sent to: hello@ouiouiskin.co dubai, united arab emirates
